Elegant Hotel & Resort

Everything was amazing, the location, the service, the staff at the reception, the hotel is well equipped, even the gym was very good. And a special BIG THANK YOU to the wonderful chef "Mohamed Refaat" and the amazing "Arsen" for the hospitality, professionalism and politeness, they really made us feel like we're staying at home. Definitely recommended!

The cottage was brilliant - spacious and really nice. The bathroom was also nice and clean. As a 2 bed cottage, I would love to have a home like this :-) We had to wait a while before our cottage was alloted but Karen at the front desk was kind to offer a room temporarily for us to relax and also had a BIG fruit tray delivered to the cottage on account of this. That was very kind of him. The live music, on a Wednesday, was great. That evening vibe was wonderful. So easy and inexpensive to book a Yandex cab to visit the monestary nearby and also the Cable Car and Zipline.

Great location with free shuttle to the ropeway. Walking distance from Kecharis Monastery and plenty of restaurants. Cottage was well equipped and comfortable for a family- called to ask them to make up the fire in our room. Cottage also had underfloor heating and was very warm. Breakfast was average however for the price it was fine. The restaurant served exceptional a la carte dishes and they had a live violinist. Staff could be a little friendlier (especially in the kids club) and there is some construction going on around the hotel (although this was not currently being worked on, maybe due to the snow, so there was no disturbance to us).

Perfect Family hotel , perfect location , easy to reach city center by Walk and Taxi , several options of comfort , beautiful pool , nice evening singer , sitting in open air is amazing , very big cottage with all facilities .

The hotel was clean, which was a very important criterion for me. The staff was welcoming and responsive. I stayed with my mother, and there was an incident where our neighbors were arguing at night, disturbing her sleep. When we informed the receptionist, they resolved the issue quickly. Overall, the staff was helpful and supportive with all our questions. My mother also enjoyed the breakfast and dinner, and the cafeteria staff was very pleasant as well.